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Comfort Advisor

Department: HVAC-Sales
Location: Lawton, OK

We officially opened our doors as a business under the Robinson family name in 2011… but our local roots go much…much further back. Lawton is our founder’s stomping grounds. Darryl Robinson grew up around here. He went to high school in Lawton, which is where he was first introduced to the industry as a young man back in the late 1980s. As part of his senior year, he enrolled in an HVAC program at a local vocational school. After graduation it wasn’t long until he landed his first full-time HVAC job, and well, the rest as they say…is history. Along with a stint working for the Sheet Metal Workers Union, the Robinson name has been part of making homes more comfortable for over thirty years.

Job description

Robinson Air is looking for HVAC Service Technicians to join our team!

Why is Robinson Air the right company for you? Robinson Air is a company like no other in Lawton.

You are an experienced licensed journeyman who got where you are today by hard work, dedication and pride in what you do. You deserve to be part of a team who works as hard for you as you do for your customers.

Job Description

  • Identify, contact, provide quotes, and close orders on HVAC solutions and other home comfort needs for prospective and existing customers.
  • Determine customer requirements and expectations to make additional recommendations.
  • Maintain and expand knowledge of products so that these products can be presented professionally to our customers and potential customers.
  • Increase sales and average order size by showing the value of our maintenance membership and other air quality solutions.
  • Serve as the leader of the sales process to ensure customer satisfaction.
  • Conduct post-sale follow-up to ensure all quotes, information, and pricing has been received.
  • Follow up with open quotes and build value to increase conversions.
  • Overcome technical and business objections of prospective customers.
  • Build and maintain customer relationships.
  • Participate in various sales activities to support corporate efforts, including, but not limited to, trade shows, referral groups, etc.
  • Must be willing and able to work evenings and weekends
  • Maintain a professional appearance and attitude at all times while providing the best service in the industry to our customers.
  • Visit job sites as needed to measure or provide client services.
  • Negotiate and establish pricing and terms according to the company's customer and transaction profitability requirements.
  • Assisting with collections and collecting payments.

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